Skip to main content

Ask a Librarian

Find what you need in our searchable FAQ.


Why am I getting this error message when trying to find articles, “file missing: docs/ deny.htm”?

1098 views   |   4 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Jun 15, 2022    Access

 

This error message usually appears when you are no longer a current employee or registered student. We see a lot of students get this error after a semester ends. Make sure you are enrolled in at least one class for the current semester or for an upcoming semester. The system will automatically renew your library access after 24 hours from registering. If the problem continues after you have confirmed you are a current employee or student, please contact us at asklib@olemiss.edu as this may be a deeper issue.